1/5/2023 0 Comments Delete mixcloud songsHowever, regardless how many subscribers you have, I would expect the accounting to be accurate, right? Doing the math with the number of subscribers I have, minus the posted fees, I'm short. Each month a balance less than $50 rolls over to the following month, all of that is fine. You have to generate $50 of revenue before payout. ![]() You get good info because others help you find a solution having already been through it. ![]() If that's the best they can do, get rid of the support staff and go to forums like many DJ tech services. It's like huh, did you even read my question? I'm being very fair here, that's been my expereince with more than half of my questions. Meaning: you ask a question and they often send you an answer to something else. However, they're BELOW AVERAGE with complex questions and worse with the accuracy of answers. Customer service is average when compared to other sites with routine questions. Even with the non paid account you can load as much content as you wish. It's a win win scenario, DJs mix and upload content and build their fan base, the artists get royalties for that work and those DJs help to promote the artists material. A rare platform that worked out royalties with record labels & artists in advance to allow DJs to upload mixes with copyrighted content that doesn't "steal" from the artists. I've seen DJs LIVE from clubs, weddings and many other places. A great platform for DJs to upload their mixes that can readily be found by others, you can post links directly to your mixes sets and page. I've been on Mixcloud 18 months, gained 1760 followers, posted 307 mixes, 195 have charted on Mixcloud charts. Please let’s not be referring to the stock answer you sent of “we will pass this on” (Had 2) As it’s a year since and nothing has been changed why so poor, ignoring customers requests. Managed to find the email it was from so long ago. So mixcloud the ticket number you have so aptly misplaced is 67357 I think. We really do have more power than we think if we stick together. Whooo hoooo Feb 25th I reached out to mixcloud and took nearly a year to finally get a meaningful response pity it’s Via trust pilot. Please look listen and act on what you’re community are doing as we have moved on, the game involves streaming too so taking money while offering no support or replies make you one of the worst companies I’ve dealt with to date, sorry but that's the truth guys. It's just poor Mixcloud please get some proper controls and allow streamers to edit shows, we all start with a stock piece of audio and can’t edit it out. This is absolutely the worst music app out there currently for serious steamers, I literally can never FIND the mix I want to upload and am yet to get a reply regarding this. Mixcloud can’t even reply when approaching them on how I can make this easier, poor at best, great platform I want to work as I enjoy paying royalties. All I have is a list of shows all with the same name & artwork. Imagine over two hundred mixes in no order, no dates on files, no names or anything. ![]() Long story short as a streamer who regularly streams, trying to navigate in the back end of mixcloud select is a complete joke. Is Spotify going to take over your business because of a lack of change or growth?Īfter reaching no reply poor editing and catalog system.Īfter reaching out twice and struggling to get a reply I thought I’d leave a request here. Save that money for royalties, programers and put support into moderated Forums and you'd be amazed what you can learn. Reduce the support department, that's marginal at best. Stop working in a vacuum without any transparency, your customers might actually have the best ways to improve the sites visibility. Hey Mixcloud, explore what your customer base is asking for at least half of the time and then give it to them. "People don't know what they want until you show it to them" ha! That singular viewpoint was the cause of most of Apples huge failures as well as any company doing things that way. No not his brilliance, his lack of ability to reach out and collaborate, especially with customers. Been on Mixcloud for almost 2 years, the people who run it act like Steve Jobs. ![]() I never understand why tech companies don't feel it important to listen to their supporters, subscribers and or customers. "People don't know what they want until you show it to them" ha!
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